Navigating Online Crisis With Tieja MacLaughlin

In this exclusive CanadianSME Small Business Magazine interview, Tieja MacLaughlin, Founder of TIEJA Inc. Communications, shares how a no‑nonsense, real‑world approach to crisis PR helps clients navigate social media fallout, legal issues, and intense public scrutiny without resorting to “cover‑ups” or quick fixes. Drawing on her media background, lived experience, and work with individuals, executives, and brands facing high‑stakes reputational threats, she explains why modern damage control is really about emotional regulation, truthful storytelling, and proactive digital reputation building—so people can move from chaos and shame to clarity, accountability, and long‑term trust.